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Knowledge

Store and manage the SOC team's knowledge base. Supports keyword search and can be invoked by AI Agents.

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Detail

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  • Title

The knowledge entry title.

  • Body

The knowledge entry content, supports Markdown.

  • Tags

Knowledge tags, used for filtering and categorization.

  • Source

Knowledge source. Manual means manually created. Case means automatically extracted from resolved Cases (via the Knowledge Extraction playbook).

  • Expires At

Knowledge expiration date. Leave empty for permanently valid entries. Expired entries will no longer appear in searches.

Knowledge Sources

  • Manual Creation: Users directly write knowledge entries in the platform
  • Case Extraction: Execute the Knowledge Extraction playbook on resolved Cases to extract reusable knowledge from Case investigation records and discussions using LLM